FAQs

COWORKING FAQS

Our Membership Information Packet is available to download from our site here.

If you're interested in visiting Gather Cincy to take a tour, please sign-up here for a tour time!

How can I find out more information?


Yes, Gather Cincy has 3 private offices available on the 2nd floor. Please contact us at makeithappen@gathercincy.com for availability and pricing.

Are there private office spaces available at Gather Cincy?


Only members have the option to buy day-passes. Day passes cost $25/day (coworking only) and are only available to members, to be used for themselves or to bring a guest. Community Members are eligible to purchase day passes as well, so if you’re someone who only wants to use Gather Cincy a couple of times per month, the Community Membership is a great option for you. Childcare is available at an hourly rate for our Community Members.

Are there day passes available for Gather Cincy?


If you need to be on a call that will be longer than a few minutes, we ask that you please utilize the phone booths available on each floor. For those short calls, we just ask that keep your volume down, so as not to disturb others.  Due to the open nature of our space, Gather Cincy isn’t ideal for people in tele-sales or other phone intensive work, where you need to be on the phone all day.

Can I talk on the phone or is there a dedicated phone space?


We love for our members to use our conference rooms for meetings with customers and clients. Members have access to a shared calendar to book conference rooms and can reserve the conference room for a total of two hours per day. Conference room space is available for purchase by the hour, or is included in several of our membership packages.

Can I take client meetings at Gather Cincy?


COWORKING + CHILDCARE FAQS

What age do my children need to be?

For children to participate in childcare at Gather Cincy, they must be between the ages of 3-months and 6 years.


Yes, you must reserve a spot for yourself and your children on the days you wish to attend Gather Cincy. This ensures that we have adequate space and childcare workers. Childcare must be reserved at least 48-hours in advance. We will make every effort to accommodate you with less notice, but ultimately it will be dependent on space and availability that day.

Do I need sign-up in advance for the days I want to work at Gather Cincy?


Who is providing childcare?

We have a childcare leader who is part of our staff to develop the curriculum and provide day-to-day consistency.  Depending on the sign-ups for each day, additional childcare workers will be supplemented by sitters from SaferSit.

All childcare workers at Gather Cincy are background checked.


Can I take off-site meetings while my children are in childcare?

Childcare is only available while the parent is on-site at Gather Cincy.  Due to licensing issues we are unable to offer drop-off childcare, but our partner, SaferSit, can work with you to provide a sitter to watch your children at your home to meet your needs.


What is the structure of the childcare program?

Children will engage in a semi-structured schedule while participating in the Gather Cincy childcare program. 

9am-10:30                  Free Play time
10:30-11:00                 Story & Snack time
11:00-12:00                 Arts & Craft time
12:00-12:30                Lunch time
12:30-1:30                   Quiet/Rest Period (resting mats provided) 
1:30-2:00                    Story & Snack time
2:00-3:00                   Free Play time


Will there be food for my child?

 

 

Gather Cincy will provide snacks (Goldfish Crackers, Chex) & water to children during snack times. If your child will be at Gather at lunchtime, please pack a lunch - if your child’s lunch needs to be heated up, you will be responsible for heating the lunch to your desired temperature. Please note that we are NOT a nut-free zone. If your child has a food allergy, please let the staff know and they will do their best to accommodate your child.


Be sure to bring diapers if your child is not potty-trained. Non-potty trained preschoolers can be accepted however parents must be readily available to manage potty training.

Diapers & Potty Training


Please remember to label your child’s lunchbox + water bottle (as well as coats and bags) to help make transitions for snack/lunch time easier. This is a wonderful opportunity to teach your child independence so labeling items can help them (and the staff) identify and obtain their belongings on their own when needed. We recommend not bringing toys to Gather Cincy.

Personal Belongings


MEMBERSHIP FAQS

No, hours purchased must be utilized by the end of the month or they are lost.

Do unused hours roll over at the end of the month?


Yes. You can upgrade or downgrade as long as there are available openings in the level you wish to join. If there are no available openings, we’ll place you on a waiting list for your preferred level.

Can I change my membership level at a later date?


Invoices will be sent out 5 days before the end of each month, and automatic payments will be charged on the 1st of each month. Memberships that begin in the middle of a month will be pro-rated for that month, and then be billed on the 1st of the month going forward.

When will I be billed?


We have a 30 day cancellation policy, so your cancellation will take effect on the 1st of the month after that 30 day notice period. For early cancelation of a contract, a 1-month membership fee will be charged for a 6-month contract and 2-months membership fee will be charged for a 12-month contract.

What if I need to cancel my membership?